Privacy policy
Thank you for visiting the MET Recycling website. All our efforts are aimed at providing you with the most current and useful information about our products and services.
Disclaimer
Whilst every available effort is made to maintain quality of the information displayed and made available on this website, MET Recycling:
does not warrant or guarantee the accuracy of the information
acknowledges some aspects of the web site may be changed, improved, or updated anytime without notice
is not responsible for the content of other websites linked to, or referenced from, this website.
Any statement, opinion, or view in relation to any person or organisation which is not specifically attributed to MET Recycling may not necessarily reflect the view of MET Recycling. This website is intended to provide information only. If you are seeking advice on any matters relating to information on this website, please contact MET Recycling directly with your enquiry.
Copyright
The material contained in this site is the copyright of MET Recycling. All rights to documents presented on this web site are held by MET Recycling. You may not reuse, export, transmit, duplicate or publish the content of this site in any way without the permission of MET Recycling.
Privacy and use of information collected
MET Recycling is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include: IP addresses, names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including telephone, email, website, media and publications, other publicly available sources, cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.
By default, all web server log files capture IP addresses, and we may use your IP to help diagnose problems with our server, administer our website, and to track web usage. This information is used internally and is not shared with anyone else. In addition, we currently use third party services such as Google Analytics to evaluate your use of the website, compile reports on activity, collect demographic data, and analyse performance metrics.
We will only record your email address when provided or used to contact us. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks when transmitting information across the Internet.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
for the primary purpose for which it was obtained
for a secondary purpose that is directly related to the primary purpose
with your consent, or where required or authorised by law.
Third parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Cookies
We use cookies on our website. A cookie is a piece of information that our web server may send to your machine when you visit our website. The cookie is stored on your machine but does not identify you. Cookies help us to recognise you when you re-visit our websites and to co-ordinate your access to different pages on the websites. With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
third parties where you consent to the use or disclosure; and
where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in files which will be kept by us for a minimum of seven years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. In order to protect your Personal Information we may require identification from you before releasing the requested information.
MET Recycling will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up-to-date, or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time. We encourage you to obtain the most up-to-date information and to confirm the accuracy and reliability of any information on this website by contacting us directly.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at sales@metrecycling.com.au or 1300 638 123.